program

Emergency Management: Taking Care of Your Team, Before and After an Incident

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Presenters: Craig Sears; Tyler Anderson

Monday, January 27, 12:45 p.m. – 1:45 p.m.
1 Hour | 1 PHTA CEU | 0.1 IACET CEU

Summary

Lifeguards and aquatic management teams have long faced stressful work environments. In addition to cumulative daily stress, lifeguards and allied support staff may be regularly exposed to traumatic events and life-threatening situations that can take a toll on mental health. This presentation introduces concepts to help aquatics organizations better prepare lifeguard teams for the darker realities of the profession. Come review common methods first responders use to help build resistance to the effects of job stress. Learn steps you can take to help mitigate this stress with your team and when to engage appropriate outside resources when a critical incident does occur. This presentation will help aquatics professionals, health & regulatory officials, and those that supervise aquatic facilities understand mental health resources that should be available to lifeguards in the aftermath of a critical incident.

Learning Objectives

  • Apply techniques to build and maintain resistance to stress in themselves and their teams.
  • Identify common psychological and behavioral crisis reactions.
  • Explain how crisis intervention best practices in other first responder communities can be successfully utilized with aquatic first responders.

Presenter Bios

Craig Sears has been in aquatics for over 30 years. He founded Sears Pool Management Consultants, Inc. in 1997, which provides pool management services to community and commercial pools in the metro Atlanta area. He also founded Greater Atlanta Water Safety Alliance in 2012, which provides free water safety education and subsidized swim lessons and aquatic training to Atlanta area residents. He has served continuously on the Georgia Chapter of the Pool & Hot Tub Alliance (PHTA) since 2007, currently serves on PHTA's CPO Advisory Council, and has earned various industry designations including ARC LGIT, CPOI, PHTA CSP, and CBP. He has also received multiple industry awards and recognitions, including being named a PHTA Fellow in 2018, PHTA CSP of the Year in 2020, and AI Power 2023.

Tyler Anderson, AqP, CEAP, CCISM, CCI President of the International Lifeguard Critical Incident Response Alliance, has served on and led multiple Critical Incident Response Teams over the last 20 years. Anderson has over 25 years of experience in the aquatics, corporate emergency management, and business continuity planning industries. His experience as an American Red Cross Lifeguard Instructor Trainer and Ellis & Associates Lifeguard Instructor spans multiple organizations including: Six Flags Theme Parks, The American Red Cross, YMCAs, Goldfish Swim Schools, and multiple pool management companies. He is a Certified Pool Inspector with the Pool & Hot Tub Alliance and is a Designated Aquatic Professional (AqP) with the Association of Aquatic Professionals. Anderson is credentialed in Critical Incident Stress Management (CCISM) from University of Maryland, Baltimore and is an Instructor with the International Critical Incident Stress Foundation. He is Certified in Crisis Intervention (CCI) with the American Academy of Experts in Traumatic Stress and is a Certified Employee Assistance Professional (CEAP) with the International Employee Assistance Professionals Association. He also enjoys volunteering leading the business emergency planning program, Ready Rating, for the American Red Cross Connecticut & Rhode Island Region and serves as their National Transportation Safety Board Liaison; helping to ensure victims and families of victims of mass casualty transportation disasters in the region receive compassionate care that is consistent with federal guidelines.

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